Exchange Policy

Thank you for shopping with Hash Lifestyle!

We want you to be completely satisfied with your purchase. If you’re not entirely happy with your order, please review our exchange policy below.

1. Exchange Eligibility:

  • Time Frame: Exchanges can be made within 07 days of the original purchase date.
  • Condition: Products must be unused, unopened, and in their original packaging. We cannot accept exchanges for products that have been opened or used.
  • Receipt: A receipt or proof of purchase is required for all exchanges.

2. How to Initiate an Exchange:

  • Contact Us: Reach out to our customer service team via email at [hashlifestyle2024@gmail.com] or call us at [+92 332 1421704]. Please include your order number and the reason for the exchange.
  • Return Authorization: Our team will provide you with a Return Authorization (RA) number and instructions on how to return the product.

3. Return Shipping:

  • Shipping Costs: Customers are responsible for return shipping costs.
  • Packaging: Please pack the product securely to avoid damage during transit.

4. Processing the Exchange:

  • Inspection: Once we receive the returned product, we will inspect it to ensure it meets our exchange criteria.
  • Exchange: If approved, we will process the exchange and send you the replacement item as soon as possible.
  • Notification: You will receive a confirmation email once your exchange has been processed and shipped.

5. Exceptions:

  • Sale Items: Items purchased on sale or with a discount are not eligible for exchange unless defective or incorrect.

6. Defective or Incorrect Items:

  • Report Issues: If you receive a defective or incorrect item, please contact our customer service team immediately. We will cover the return shipping costs and provide instructions for the exchange.

7. Contact Information:

  • Email: hashlifestyle2024@gmail.com
  • Phone: +92 332 1421704
  • Address for Returns: It will be provided to you by our customer support team or you can call or email us to get our address.

Thank you for choosing Hash Lifestyle. We value your satisfaction and are here to help ensure you have a positive experience with our products.